Frequently Asked Questions

Just call us or add us on WeChat. Tell us which categories you need, roughly how much you buy and which city you're in, and we'll come back with pricing and a shipping plan. You're also welcome to visit us at Jiangyang Market to see the goods in person. Supermarkets, restaurants, banquets and gift-box orders all start with that first conversation.

We cover the full range across four temperature zones — live, iced, frozen and dried — including fish, shrimp and crab, shellfish, cephalopods, echinoderms and seaweed. You can browse origin, season and buying tips for each species by temperature zone and category in our Seafood Encyclopedia.

Xian Mancang is rooted at the Shanghai Jiangyang seafood wholesale market — the first stop for global seafood entering China. With air freight and refrigerated trucks connected seamlessly on site, we secure quality and price advantages right at the source. First-hand sourcing and graded sorting mean fewer middlemen.

Yes — we ship nationwide. Smaller orders go by LTL freight from our local hub to the hub in your city (a wholesale market), with pickup or coordinated local delivery at your end; larger volumes ship by dedicated truck direct. Which option and route works best depends on your destination and volume — contact us and we'll confirm.

Yes, let's discuss what you need. We can sort and grade to your specifications; whether pre-processing is possible depends on the species and form — we'll confirm the details with you and then deliver to that agreement. If you have specific size or grading requirements, please raise them when you place the order.

Yes. We put the selection together around your budget and the occasion, and can customize packaging for corporate orders — suitable for both company gifting and personal gifts. Seasonal boxes such as hairy crab and seafood hampers are limited to their seasons, so for peak festive periods we recommend booking early.

We provide professional advice on live-holding seafood — water temperature, salinity, water quality, holding density and which species can be mixed. Customers buying from us can ask anytime at no extra charge. If you need hands-on support — holding-pool setup plans, equipment selection, on-site guidance — get in touch and we'll arrange it according to how we work together.

Xian Mancang is a brand of Tongxi (Shanghai) Supply Chain Management Co., Ltd. If you'd like to review our business licence, food business permit or other credentials, contact us and we'll send them over.